FAQs
About the Brand
Who are your founders?
Longduo was founded by Jiajun Zhi and his father Zhongyuan Zhi.
For more information about Longduo story, please check out here.
Where do you make your product?
We make all our products in Zhongshan, a city in the south part of China It used to be the biggest city producing electronics in China. but the electronics industry in Zhongshan is falling and we are trying to make it great again.
Where is Zhongshan?
Zhongshan is a city with a profound historical background, where many celebrities and famous enterprises were born. This city was once glorious and was known as one of the Four Little Tigers of Guangdong Province, China. But this city has not kept up with the pace of development, but no matter what, Zhongshan is still a place worth visiting. Believe me, you won't regret coming here
Shipping & Returns
What is the estimated delivery time for my order?
Typically it takes 2- 11 business days to receive your order depending on your area. We’re doing our best to deliver it promptly for you.
How to track my order?
Please track your order at our Tracking page.
Do you ship internationally?
Yes, we do ship internationally. And it's all free shipping.
What is your return policy?
We offer 28 days no need reason return policy.
For more detail about our return policy, please check our return/refund/exchange policy here.